Question 1

What is mySHEQ?

Accepted Answer

mySHEQ is a cloud-based Safety, Health, Environment, and Quality (SHEQ) management platform designed to help organisations digitise compliance, streamline operational processes, and improve overall business performance.

Question 2

Which industries does mySHEQ support?

Accepted Answer

mySHEQ is suitable for organisations across a wide range of industries, including mining, manufacturing, construction, logistics, agriculture, healthcare, energy, security, education, government, and many more.

Question 3

Can mySHEQ be customised for our organisation?

Accepted Answer

Yes. mySHEQ offers configurable modules, workflows, templates, forms, and permissions to align with your operational and compliance requirements.

Question 4

Can mySHEQ be accessed on mobile devices?

Accepted Answer

Yes. mySHEQ is accessible from desktops, tablets, and smartphones, allowing users to capture information wherever they are.

Question 5

Does mySHEQ have an App?

Accepted Answer

No. mySHEQ is a secure cloud-based platform that can be accessed from anywhere using an internet connection. This means that we handle the system updates without you having to continually update an app on your device.

Question 6

How is mySHEQ hosted?

Accepted Answer

mySHEQ is a cloud-based service. We manage the hosting, system backups and updates, so your team can access the platform online without managing the infrastructure yourselves.

Question 7

Does mySHEQ integrate with other systems?

Accepted Answer

Yes. Integration options are available with selected third-party systems, depending on your business requirements.

Question 8

How secure is mySHEQ?

Accepted Answer

Data security is a priority with the following security measures in place: 256-bit SSL in transit, A+ cyber hygiene score, 99.4% measured availability and hosting in a Southern African data centre.

Question 9

How soon can we get started?

Accepted Answer

Implementation timelines vary depending on the number of users, data migration requirements, organisational complexity, and whether you prefer onsite assistance from our team or an internal implementation approach.

Question 10

Do you provide training?

Accepted Answer

Yes. We provide training for administrators, system users, and other stakeholders to ensure successful implementation and adoption.

Question 11

What support is available?

Accepted Answer

Our support team is available to assist with technical queries, system guidance, and ongoing customer support at all times.

Question 12

Can we import our existing data?

Accepted Answer

Yes. Where applicable, existing data can be imported into mySHEQ as part of the implementation process.

Question 13

Is there a limit to the number of employees we can manage?

Accepted Answer

No. You can manage any number of employees on your system. Licensing options are built based on the number of user licenses required. That means that you can manage all employees, but you only pay for the users who login and use your system.

Question 14

Do we need to pay for contractors to submit documents on our system?

Accepted Answer

No. The mySHEQ company management solution enables contractors to login and submit their documentation at no cost to you or them.

Answers, without the marketing fog

Want to see mySHEQ in action?

Answers, without the marketing fog

01What is mySHEQ?

02Which industries does mySHEQ support?

03Can mySHEQ be customised for our organisation?

04Can mySHEQ be accessed on mobile devices?

05Does mySHEQ have an App?

06How is mySHEQ hosted?

07Does mySHEQ integrate with other systems?

08How secure is mySHEQ?

09How soon can we get started?

10Do you provide training?

11What support is available?

12Can we import our existing data?

13Is there a limit to the number of employees we can manage?

14Do we need to pay for contractors to submit documents on our system?

Want to see mySHEQ in action?